Terms of Sales

Conditions of use

Section 1 : Scope

Only the present terms of sale here are valid within the framework of the sale of the software on the website  https://www.hexachords.com/ . By buying a software on  https://www.hexachords.com/ the customer recognize to have completely knowledge of these conditions.

These terms of sale cover the whole act of purchase of a customer on the site https://www.hexachords.com/.

Section 2 : Purchase a product

https://www.hexachords.com/  sells software under the electronic form, that means by download.

We do not make expedition. The sale being dematerialized, it asks for an act of download, the customer thus has to be able of having a rather powerful internet access to allow him to download the software.

From validation of the payment, the customer will receive by email a link of direct download and will also have a link of download on his customer account.

In the case of software in preorder (new version, not available immediately), the customer will not be immediately delivered: the delivery date is the one which will be indicated on the order form.

The Hexachords’ software is only sold in EURO. There is no limitation of clientele: Hexachords’ software is opened to every public of more than 18 years.

Section 3 : Technical Support

The customer has got a notice, in English, but our technical support is also available in English or French.

Click here  to contact the support.

Section 4 : Guarantee, Refund and return

We are so confident in our software that we offer a 7-day money back guarantee. If you are not satisfied with your purchase, you can return it for a full refund of the purchase price. The products with a demo are not eligible to a refund.

The money will be sent back to your account within 4 days. No refund will be done during promotion periods. If you do a refund demand during a promotion period, the refund will be delayed by the promotion period but with a maximum of 14 days.

Section 5 : Rights of use

Hexachords’ software were conceived for a use normalized in the user guide.

The customer has a full and whole exploitation of the software, as well as 3 activations maximum (3 computing posts).

Any use except the scope indicated in the notice is prohibited.

You do not have to neither copy or sell, or transform, or use the source code of Hexachords’ software.

The Hexachords’ software must be used to create some music, and only in this purpose.

The HEXACHORDS ENTERTAINMENT company reserves itself the right to offer updates either to sell them. Every update will be the object of a technical note, it belongs to the client to read it and to make sure that its equipment / software is compatible BEFORE proceeding to an update.

Section 6 : Copyright

Hexachords’ software is software for the composition.

De facto, the music created via is submitted to the same laws.

It’s up to the user of Hexachords’ software to make sure of the originality of his composition, and if necessary to submit it to the juridiction of his country, to give evidence of it legally.

On no account the HEXACHORDS ENTERTAINMENT company can be held responsible of any plagiarism of an existing musical creation.

Section 7 : Personal Data

The HEXACHORDS ENTERTAINMENT company makes a commitment to respect the European laws regarding data protection. It also makes a commitment in not never to reveal the information concerning its users, by no means whether it is.

Any information of log user allowing to improve the functioning of the software, stays at will of the company HEXACHORDS ENTERTAINMENT  (this with the aim of making improvements)

Read here the details of the law: Regulation (EU)2016/679 of the european parliament and of the council of 27 April 2016